About Us
The Story of J E Hines & Associates
In 2000, I founded J E Hines & Associates with a clear goal: to make a positive impact on how health insurance is purchased, while providing the highest level of customer service. Starting small, with just roadside signs and door-to-door introductions, I worked tirelessly to build a business rooted in trust and personal connections. Now, over two decades later, I’m proud to say that every client who comes to us does so through a referral from someone we’ve served.
As our agency has grown, so has our commitment to putting clients first. I’m fortunate to have my wife, Kim, as a key member of our team. She expertly manages our client relationships and oversees all our banking needs. Colleen, our wonderful secretary, keeps my busy schedule running smoothly and ensures that every appointment is set with care. A few years ago, we welcomed Connor to the team. He’s my go-to for managing our website, handling IT issues, and assisting clients with everything from card replacements to claims.
I’m also proud to work alongside my daughters, Ashley and Alexandra. Ashley brings her expertise to our financial planning services, while Alexandra supports the team in countless ways, ensuring everything runs seamlessly.
Our dedication to our clients hasn’t gone unnoticed. We’ve been honored multiple times as top agents by leading carriers such as HAP, Aetna, Priority Health, and BCBS, and we’ve consistently been recognized as the number one Medicare agent by our FMO.
At J E Hines & Associates, our approach is simple: your needs come first. We’re here to find the right plan for you—one that allows you to keep your preferred doctors and manage your healthcare costs effectively. Whether it’s securing the best prescription prices, handling co-pays, or ensuring you have the coverage you need, we’re committed to guiding you every step of the way.

Meet Our Team
Our team of experienced professionals is here to help you navigate the complexities of insurance with ease and confidence.

Jeff Hines
Founder & CEO

Kim Hines
Administrative Assistant

Alex Hines
Client Relationship Manager

Connor Gladney
Assistant

Colleen Klemet
Executive Assistant
Industry Accolades
2022
Best Customer Service Award
Recognized for our exceptional customer service and client satisfaction.
2021
Top Insurance Provider
Awarded for our comprehensive insurance solutions and market leadership.
2020
Innovation in Insurance
Honored for our innovative approach to insurance products and services.
Get Your Personalized Insurance Quote Today
Ready to protect what matters most? Reach out to Jeffhines Insurance for a personalized quote tailored to your needs. Our team is here to provide you with the best coverage options. Don’t wait—secure your future now!